Toyota Plaza is considered to be one of the largest and most comprehensive After-Sales Service Center for Lexus in the region. The center spreads over more than 1 million square foot and has more than 300 working bays. It includes a separate workshop for general service, express maintenance, express service and tires service. Another working area is designated for body and paint jobs and is equipped with the latest accident repair and chassis alignment technologies. The most advanced painting systems and quality control techniques are utilized in the Toyota Plaza.
It is fully equipped with the most advanced technologies and managed by an experienced team of administrators and technicians, providing high-quality services with the aim of exceeding customer expectations, instilled throughout the company.
Lexus owners enjoy the luxury of being facilitated in one of the two Lexus lounges; the Service Lounge and the Body & Paint Lounge, by highly trained exclusive service advisors. This individualized service permits a tailor-made experience stitched together by the needs of customers with the provision of uncompromising service. Trained service advisors spend quality time with the customers to have a detailed discussion about their vehicles to assess if there are any apparent areas of concern. Appreciating the fact that time is an irretrievable asset, fully equipped business corners provide Lexus customers the option to attend to their business needs. In addition, customers are kept replenished through complimentary refreshments as they relax watching the precise and professional workmanship of the Toyota Plaza staff, while service staff take the opportunity to reiterate the commitment, prestige and value that ties together Lexus with its proud customers.
Lexus Value is the embodiment of the Lexus brand philosophy. This concept portrays the lifestyle that is associated with the discerning Lexus owner who requires an experience of luxurious emotional and tangible abundance. This ideology is exemplified through the length and breadth of the entire Toyota Plaza and in doing so, Ebrahim K Kanoo B.S.C (c) has ensured that the epitome of unrivaled service is offered to customers at all times, in all points of contact with the Lexus brand.