Lexus Mobile App
Lexus Mobile App

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LEXUS BAHRAIN

Features

Explore the Lexus Bahrain App - your quick, one-point access to all our services.

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Set it up on your smartwatch!

Sync and access your data across smartwatches or other compatible wearable devices. Book/manage a service or access roadside assistance with a few taps or voice commands.

How to Register

Get the app

Download and open the LEXUS BAHRAIN app, then tap on Register.

Create your account

Please enter your details and verify your mobile number.

Set up

Choose a strong password and tap on the "Set Password" button.

Select Car

Choose your car from the list, update the info and you're ready to go!

Registration successful

Enjoy using the LEXUS BAHRAIN app.

Get the app download link via SMS!

Enter your mobile number to receive an SMS with a link to download the app.

Frequently Asked Questions

What do I need to register as a customer?

If you are a Lexus owner, all you need is your CPR and mobile number for the registration.

Can non Lexus owners register for the app?
Yes. However, non Lexus owners can only register as guest users; full access to features is allowed only for Lexus owners.
I own a Lexus, but why does it indicate missing data during my registration?
This occurs when the data you have provided does not match with our database. You can re-enter the data using the 'Try again' button or contact customer service team by clicking 'Contact Us'.
I initially signed up as a guest user, but now that I am a Lexus owner, how can I transition to customer status in the app?
You can click on the 'Unlock feature' button to update your details or contact the support team.
How can I reset my password?
You can use the 'Reset password' link on the profile page. It will send an OTP code to your registered mobile phone for verification.
I am leasing a Lexus car. What is the process for registering on the app?
You can use the original car owner CR/CPR number and your mobile number for registration. In case of any data mismatch error, please contact the support team to verify your details.
My car is not in the list. How can I add my car to the list?
In the home screen, click on 'View All' and then 'Click here to view your VIN No.'. Enter the last 6 digits of your VIN No. and submit. Alternatively, click on the 'Profile' button in the bottom menu, next click on 'My Cars' and then 'Click here to view your VIN No.'. Enter the last 6 digits of your VIN No. and submit.
How can I remove a car from my list?
In the home screen, under 'My Car' click on the car image or title and then click on 'Remove Car' shown on the top of the page. Enter the new owner details and click on 'Done'.
Can I add a removed car to my list later?
Yes. Please click on the 'Profile' button in the bottom menu to access 'My Car' page. the car listing page by click on My Cars link. If the car is still listed, please select the car and click on 'Apply' button to add the car to your list. If the car is not listed, click on 'Click here to enter your VIN No." at the bottom of the page. Enter the last 6 digits of your car's VIN number. The support team will validate the details and update.
I received an SMS confirming my service booking, but why does the service booking status still display as pending?
You can refresh the app either by pulling down the screen or simply close and open the app to update details. If it's still not updated, kindly wait for around 15 minutes. You should get a notification for the approved appointment by this time.
Can I cancel or modify my confirmed/pending service appointment?
Yes. You can modify or cancel the upcoming appointments.
How do I request for service transaction history?
To access your transaction details in an email, go to the main menu, click on the 'Transaction history' link, select the period required and click on 'Request'.
How can I contact the help desk for support?
Go to the main menu and click on the 'Help & Support' link. You can select the type of the support you need and submit your queries.
How can I switch off the notifications?
Go to the 'Profile' page and disable the 'Notifications' option under the 'Settings' section.
How do I set up my default app language?
 You can change the language setting either from the Register/Login screen or from the 'Profile' page.
How do I refresh the app?
You can refresh the app either by pulling down the screen or simply close and open the app to update details.
Can I use either fingerprint or facial recognition to login? How?
Yes, you can use both. Please login by using your mobile number, CPR/CR and password. Go to 'Profile' page and enable 'Login using the fingerprint or facial recognition'.
What do I need to register as a customer?

If you are a Lexus owner, all you need is your CPR and mobile number for the registration.

Can non Lexus owners register for the app?
Yes. However, non Lexus owners can only register as guest users; full access to features is allowed only for Lexus owners.
I am a Lexus owner but why does it show missing data when I register?
This occurs when the data you have provided does not match with our database. You can re-enter the data using the 'Try again' button or contact customer service team by clicking 'Contact Us'.
I initially registered as a guest user but now I am a Lexus owner. How can I switch to customer status in the app?
You can click on the 'Unlock feature' button to update your details or contact the support team.
How can I reset my password?
You can use the 'Reset password' link on the profile page. It will send an OTP code to your registered mobile phone for verification.
I have a Lexus car on lease. How do I register on the app?
You can use the original car owner CR/CPR number and your mobile number for registration. In case of any data mismatch error, please contact the support team to verify your details.
My car is not in the list. How can I add my car to the list?
In the home screen, click on 'View All' and then 'Click here to view your VIN No.'. Enter the last 6 digits of your VIN No. and submit. Alternatively, click on the 'Profile' button in the bottom menu, next click on 'My Cars' and then 'Click here to view your VIN No.'. Enter the last 6 digits of your VIN No. and submit.
Can I add a removed car to my list later?
Yes. Please click on the 'Profile' button in the bottom menu to access 'My Car' page. the car listing page by click on My Cars link. If the car is still listed, please select the car and click on 'Apply' button to add the car to your list. If the car is not listed, click on 'Click here to enter your VIN No." at the bottom of the page. Enter the last 6 digits of your car's VIN number. The support team will validate the details and update.
How can I remove a car from my list?
In the home screen, under 'My Car' click on the car image or title and then click on 'Remove Car' shown on the top of the page. Enter the new owner details and click on 'Done'.
I received an SMS with service booking confirmation. But why does my service booking status still show pending?
You can refresh the app either by pulling down the screen or simply close and open the app to update details. If it's still not updated, kindly wait for around 15 minutes. You should get a notification for the approved appointment by this time.
Can I cancel or modify my confirmed/pending service appointment?
Yes. You can modify or cancel the upcoming appointments.
How do I request for service transaction history?
To access your transaction details in an email, go to the main menu, click on the 'Transaction history' link, select the period required and click on 'Request'.
How can I contact the help desk for support?
Go to the main menu and click on the 'Help & Support' link. You can select the type of the support you need and submit your queries.
How can I switch off the notifications?
Go to the 'Profile' page and disable the 'Notifications' option under the 'Settings' section.
How do I set up my default app language?
 You can change the language setting either from the Register/Login screen or from the 'Profile' page.
How do I refresh the app?
You can refresh the app either by pulling down the screen or simply close and open the app to update details.
Can I use either fingerprint or facial recognition to login? How?
Yes, you can use both. Please login by using your mobile number, CPR/CR and password. Go to 'Profile' page and enable 'Login using the fingerprint or facial recognition'.

Help & Support

Reach out to us for any assistance regarding the Lexus Bahrain App.